Friday, October 10, 2008

FRUSTRATION

Ryan purchased a piece of equipment.

That is not the frustrating part!

He also purchased a computer program to help him use this equipment to it's fullest capacity.

He nicely asked that I install it for him. NO BIG DEAL. Right? WRONG. Usually you just follow the prompts, hit the highlighted buttons, and presto, the program is up, running, and it tells you how to use it. Not so much with this program.

I have installed it twice, spent over an hour on the phone with support, called the dealer, of course, all of this is in the middle of the night...Ryan has un-installed, and spent time on the phone with support. And the equipment is coming TODAY.

My wonderful friend M. came over, tried his best, and still no program this morning.

I need therapy. Retail Therapy.....

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